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Paul Birss
Saving Dollars
Frankston Business Centre
Suite 10 / 108-120 Young St
FRANKSTON, VIC 3199
ph: 03 9783 7911
fax: 03 9783 7999
Paul Birss is a credit representative (CR No. 399069) of BLSSA Pty Ltd (Australian Credit Licence No. 391237)

The Complaints Officers are senior personnel in our organisation and in BLSSA Pty Ltd and have the necessary experience and authority to handle your complaint and make relevant decisions on outcomes.
The complaint need not be in writing and may be presented by any reasonable means, for example letter, telephone, email or in person.
Should you not be satisfied with the outcome of our investigation of your complaint you have the option of contacting the Credit Ombudsman Service Limited (of which we and BLSSA Pty Ltd are members) on:

Freecall: 1800 138 422 Phone: 02 9273 8400 Fax: 02 9267 3125 Email: info@creditombudsman.com.au


FEEDBACK

Should you have a complaint about our services, please contact:

Saving Dollars Pty Ltd Complaints Officer:

Name: Paul Birss

Position: Director

Address: Suite 10 / 108-120 Young St Frankston VIC 3199

Phone: 03 9783 7911

Fax: 03 9783 7999

email: savingdollars@bigpond.com

 

BLSSA Pty Ltd Complaints Officer

Name: Juianne McKnight

Position: National Manager, Credit Advice Monitoring

Phone: 07 3806 5591 or 0403 062 004

email: jmcknight@advantedge.com.au